وظيفة خدمة عملاء في ـ Tulipe 🌷

وظيفة خدمة عملاء في ـ Tulipe 🌷

مسؤول خدمة العملاء - توليب

نوع العمل:

عمل كلي

الخبرة:

0-1 سنة

الراتب:

غير محدد

المكان:

مصر

وصف الوظيفة

المسؤوليات:

▪️الرد على استفسارات العملاء عبر الهاتف والدردشة عبر الإنترنت، وتقديم المساعدة بطريقة ودية وفعّالة.

▪️ضمان تجربة عميل ممتازة من خلال معالجة الاستفسارات وحل المشكلات بسرعة.

▪️معالجة طلبات العملاء عبر الدردشة، ومساعدتهم في التصفح عبر موقعنا الإلكتروني.

▪️التنسيق مع فريق المستودعات لمتابعة تنفيذ الطلبات.

▪️متابعة مع شركات الشحن لضمان التسليم في الوقت المحدد وبدقة.

▪️التعامل مع عمليات الإرجاع والاستبدال وغيرها من المهام المتعلقة بخدمة العملاء حسب الحاجة.

▪️الحفاظ على سجلات دقيقة للتفاعلات مع العملاء والملاحظات لتحسين خدماتنا.

» اقرأ المزيد: وظيفة محاسب في ـ New Tech company

متطلبات الوظيفة

المتطلبات:

▪️مهارات تواصل قوية مع إجادة جيدة للغة الإنجليزية (لبعض العملاء عبر الدردشة).

▪️يفضل وجود خبرة سابقة في خدمة العملاء.

▪️القدرة على العمل في بيئة سريعة والتعامل مع عدة مهام في وقت واحد.

▪️إجادة استخدام الكمبيوتر والراحة في التنقل عبر المواقع الإلكترونية.

تقدم من هنا

انضم الان لقناتنا علي تليجرام لأحدث الوظائف

» قد يهمك ايضا: وظيفة محاسب في ـ Flairs Tech

» قد يهمك ايضا: وظيفة محاسب في ـ Flairs Tech

مقالات قد تهمك

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\u0645\u0631\u0629 \u0623\u062e\u0631\u0649 \u0641\u064a \u0648\u0642\u062a \u0644\u0627\u062d\u0642.', 'contactFormInvalidEmailMsg': '\u064a\u0644\u0632\u0645 \u0625\u062f\u062e\u0627\u0644 \u0639\u0646\u0648\u0627\u0646 \u0628\u0631\u064a\u062f \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0635\u0627\u0644\u062d.', 'contactFormEmptyMessageMsg': '\u0644\u0627 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0643\u0648\u0646 \u062d\u0642\u0644 \u0627\u0644\u0631\u0633\u0627\u0644\u0629 \u0641\u0627\u0631\u063a\u064b\u0627.', 'title': '\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0627\u062a\u0635\u0627\u0644', 'blogId': '1726820559870014990', 'contactFormNameMsg': '\u0627\u0644\u0627\u0633\u0645', 'contactFormEmailMsg': '\u0628\u0631\u064a\u062f \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a', 'contactFormMessageMsg': '\u0631\u0633\u0627\u0644\u0629', 'contactFormSendMsg': '\u0625\u0631\u0633\u0627\u0644', 'contactFormToken': 'AOuZoY7gnSAt4UNMb5CLkYKd1-7YV8Y_lQ:1738752412121', 'submitUrl': 'https://www.blogger.com/contact-form.do'}, 'displayModeFull'));